Our CaseTrust consultancy services help local motoring businesses in Singapore to get CaseTrust certified. Jointly developed with industry associations like the Singapore Vehicle Traders Association (SVTA) and the Land Transport Authority (LTA), CaseTrust Motoring is a quality mark set forth by CASE (Consumers Association of Singapore). Organisations awarded the CaseTrust emblem enjoy immediate consumer recognition for adhering to ethical trading practices, transparent vehicle evaluation, and robust sales standards.
The strict compliance criteria-such as vehicle condition disclosure, standard sales agreements, and clear dispute resolution frameworks-can be a big challenge for the automotive sector. We can help!
Why?
Being a CaseTrusted motoring organization instills high buyer confidence in a market where vehicle purchases carry significant financial weight. Displaying the CaseTrust logo serves as a visible stamp of integrity, reassuring customers against hidden defects, unfair pricing, and unethical sales tactics.
Our Unique Proposition:
High level of involvement and dedication from our consultants to guide your automotive business through accreditation. Our dedicated consultants assist you every step of the way, applying a clear and structured approach to help your company successfully achieve the CaseTrust Accreditation.
Recommended For
New, Pre-Owned, Used Car Dealerships, Motor dealers, Vehicle Retailers, Parallel Importers Distributors.
Car-Sharing & Vehicle Rental Operators: Businesses aligning with CaseTrust-LTA standards for fair rental terms
Automotive Maintenance, Workshop Establishments or Service centres providing repair, grooming, or maintenance packages.
Objectives
Achieve Compliance with your standardise sales agreements, terms and conditions with CaseTrust.
Ensure Vehicle evaluation checklists, and warranty frameworks to align with CaseTrust criteria.
Methodologies
Audit existing sales documents, vehicle handover protocols, and customer service practices against CaseTrust motoring standards.
Capability Building: Train sales consultants and service advisors on ethical trading, compulsory disclosure rules
